💰 退款政策 / Refund Policy
1. 退款资格 / Refund Eligibility
中文:付款后 7 天内,未发货的订单支持全额退款。已发货的订单需联系客服处理。
English: Full refund available within 7 days of payment for unshipped orders. For shipped orders, please contact customer service.
2. 如何申请退款 / How to Request
- 发送订单号到 refund@systemyang.jroyyang.com
- 说明退款原因
- 我们将在 1-2 个工作日内回复
English: Email your order number and reason. We'll respond within 1-2 business days.
3. 退款方式 / Refund Method
退款将原路退回您的 PayPal 账户,通常 3-5 个工作日到账。
Refunds will be returned to your original PayPal account, typically arriving in 3-5 business days.
4. 不予退款情况 / Non-Refundable Cases
- 超过 7 天的已发货订单
- 已使用 / 损坏的商品
- 买家原因造成的退货
English: Shipped orders over 7 days, used/damaged items, or returns due to buyer's reason.